Marketing Tools > BE Upselling Tools > Persuasive Messaging
![](https://support.verticalbookingusa.com/galleryDocuments/edbsnc134593b490f01994e208c7e1c17e6d8f87a8cf845754f2191156ae8fea5abe048aefcf7e93ada381f39324dfce8974f?inline=true)
The system has default messages built that can be activated:
Or custom messages can be created as well:
Persuasive messages can be shown in 4 different points in the booking
To create a new custom message, click
![](https://support.verticalbookingusa.com/galleryDocuments/edbsn69fc136763acf82b420efde28dcd964617456ddc922c247e6a20f4c052bcfd12f030f55318181122c29dac16ea8c86f5?inline=true)
Insert the information:
Then, click
![](https://support.verticalbookingusa.com/galleryDocuments/edbsn94177527249977fad8b9ccd5ebdb5ed58451687cdd391169ac312747566dcdf7cdabd5b3a64f06f6a9ed27364a93933c?inline=true)
The screen will refresh, and additional options will become available.
Choose the dates that the persuasive message will show by clicking on the calendar to expand each of the options:
![](https://support.verticalbookingusa.com/galleryDocuments/edbsnc134593b490f01994e208c7e1c17e6d829e1ac4fb98a6f11fceae02592e0807db54bc1f5a2bd8b91a44feb31ac31ffdf?inline=true)
Make sure to save the changes for each section.
![](https://support.verticalbookingusa.com/galleryDocuments/edbsn69fc136763acf82b420efde28dcd964673318d0529591aeabebfc83d5df4d8353f99abd4803626ca6c506e86de6bf5c8?inline=true)
Then, select which rate plans and room types should display the message, if in a section of the booking process that they have been selected:
Simply choose the rate type in the drop-down, and then click add:
After rooms have been added to the message, then save.
Please contact the support team with any questions.